verizon fios amenities in apartment what to do next
| coldbreww | 2017-Oct-2 11:18 am Trying to get FIOS in our new flat buildingAnd so I've been trying to get Fios installed in our edifice. The building was purchased past my landlord last year and he completely renovated it into brand new apartments. Wanting to back up both Optimum and Verizon he had each of the x apartments wired with cat5e and coax drops to the basement where he expects the provider of the tenant'south pick to connect the services. The basement is huge and has enough of of space and power outlets for each apartment to exist connected to an ONT. The issue, yet, is that the Verizon Engineer who visited said that the fashion they prefer to exercise installation for apartment buildings is to run the fiber into the apartments and and so install a smaller ONT there. Since the landlord already prewired the apartments he's being stubborn and won't allow Verizon to build a path to each unit of measurement (which they offered to do). When I spoke to him most it he told me that if Verizon wants business organization from his tenants they demand to keep the ONTs in the basement. I accept initially worked with Verizon Direct on this forum and they have even gotten in contact with the manager to resolve the issue. They told me that they can provide service to united states of america (the whole block is wired) and are willing to but the manager has to let them build a path to each unit of measurement. They absolutely pass up to install the ONTs in the basement equally customers guild the service. Optimum had no problem utilizing the coax drops in the basement and are currently the just provider to the building. And so while this is fine the outcome will be lack of competition every bit long as the landlord blocks Verizon, specially when the one twelvemonth promotion runs out and they proceed jacking upwards the prices. Is the landlord allowed to block services like that? Anyone have a like feel or have some advice as to what else I could do to make this happen? We're located in Hudson County, NJ. |
| · deportment · 2017-October-2 11:18 am · (locked) | |
| ansky | 2017-Oct-2 12:31 pm Think of it this style. If you were the landlord and you lot owned that building, would you want some guy from Verizon dictating to you that they tin come into your building that y'all own and essentially exercise whatever they want, the way they want to exercise it? Of course you wouldn't. So bottom line, the owner/landlord has the final say in what Verizon can or cannot do within the belongings he owns. |
| · deportment · 2017-October-ii 12:31 pm · (locked) | |
| | 2017-October-two one:54 pm While I understand the sentiment(I own backdrop myself), I wouldn't want my landlord restricting what services I can make it the apartment that I pay a premium to apply. |
| · deportment · 2017-October-2 one:54 pm · (locked) | |
| ansky | 2017-Oct-2 ii:14 pm While I understand the sentiment(I ain properties myself), I wouldn't want my landlord restricting what services I can get in the apartment that I pay a premium to use. Luckily you have the option to movement if the civilities of the apartment do not meet your needs. |
| · actions · 2017-Oct-2 2:14 pm · (locked) | |
| | 2017-October-2 2:17 pm If he renovated concluding twelvemonth and then the smart thing to do would bave been to wire fiber. The least he could have done is consult VZ before renovation rather than brand assumptions. |
| · actions · 2017-Oct-2 2:17 pm · (locked) | |
| coldbreww | 2017-October-2 ii:25 pm I'd besides like to add that when they were initially showing off the apartments they also advertised the apartments as Fios set up, and the address checker showed that my unit of measurement was eligible for a gigabit (we already had a transfer of service scheduled and everything). It was in one case they came to install services that the issues happened. The holding manager was at that place and stopped them from trying to run the cobweb to the flat instead of the basement. Eventually they updated our addresses to non available. What I don't sympathise is why Verizon tin can't install the fashion the landlord requested. At my previous iii unit home the ONTs were in the basement and they ran cat5 and coax to each unit from there. The setup at this new apartment is the same expect for there being more units, but not every unit wanted fios so in that location'd be 3-4 ONTs down in that location at most. I'thousand hoping that the landlord and Verizon could resolve this result before my lease is upwards because I'd like to stay for awhile (it is a nice apartment). It's then frustrating considering every home around united states of america can get it. |
| · actions · 2017-Oct-2 ii:25 pm · (locked) | |
| gs0b | 2017-October-2 2:31 pm While FiOS and cable are different technologies, the ONT and Cable Modem devices appear to most customers to serve the same function. I doubt Optimum is installing Cable Modems or any other powered hardware in the basement; they are nigh likely but connecting coax drops. Verizon used to install MDU (Multiple Dwelling Unit of measurement) ONTs in common areas of buildings, however they discontinued MDU installations a while ago them due to a diversity of technical and business reasons. Installing the ONT in the apartment really is the best arroyo, that'south why Verizon insists on doing it. They simply will not do a new install with MDU:ONTs. Your landlord probably is within the law refusing to allow Verizon to run fiber to the units, but that doesn't help y'all. Information technology's likewise a impaired motion past him as more than and more people are looking for high speed services when picking places to live, merely it is his building. If your landlord doesn't change his position, you'll take to decide if FiOS is of import plenty to you to move. Skillful Luck. |
| · actions · 2017-Oct-ii 2:31 pm · (locked) | |
| ansky | 2017-Oct-2 ii:40 pm I'grand hoping that the landlord and Verizon could resolve this event before my lease is up considering I'd like to stay for awhile (it is a overnice apartment). It'south so frustrating considering every home around united states tin can go it. Y'all said the building is wired for Optimum. Have y'all tried Optimum service, and is it really that bad that you would move out of an apartment you like because there is no Fios service? |
| · actions · 2017-Oct-2 2:40 pm · (locked) | |
| coldbreww | 2017-Oct-ii 2:55 pm Yeah I've had Optimum service since July. While it works fine most of the time, I've had 3 or 4 cases where I had to reboot the modem and router to become the connectedness working again. My Fios connectedness at the previous address never had any downtime or issues like that. I can live with Optimum for sure but I do miss the faster upload speeds, lower ping times, and reliability of Fios. Plus, without Fios, there's no one to switch to when Optimum raises their prices. |
| · deportment · 2017-October-2 two:55 pm · (locked) | |
| | 2017-Oct-2 iii:00 pm At that place is no reason VZ can't install the ONTs in one central location. It is not the prefered fashion to do it. Merely it will piece of work just fine. I HAVE done these types of installs myself. . The big question is --- did the LL run all the cat5 and coax to ane location in the apartment with 1 each to the main room? Or all coax /cat5s from each apt in a parcel to the main room? If the 1st - that'south groovy! if the 2nd -- nightmare. |
| · actions · 2017-October-2 three:00 pm · (locked) | |
| sneakaround | 2017-October-2 7:34 pm Wanting to back up both Optimum and Verizon he had each of the 10 apartments wired with cat5e and coax drops to the basement where he expects the provider of the tenant'south selection to connect the services 1 cat5E or 2 to each apartment? Need more than than ane for a triple play. |
| · actions · 2017-Oct-2 7:34 pm · (locked) | |
| | 2017-Oct-two viii:29 pm " I've had three or 4 cases where I had to reboot the modem and router to get the connection working once again" Cheque your that your upstream levels are below 48dB and check your log for escalating T3/T4 errors. Thats the most common cause for routers needing to exist rebooted with broadband cable. If you nevertheless take effect, try posting on the Optimum forum with details. I take to have cablevision broadband in one of my role locations that doesn't take FIOS while I do across boondocks, so I know first hand about the annoyances of cable. Hope your landlord changes their mind. I am besides trying to get FIOS to my office building but they need to dig a trench to get around some equipment on site so I am not belongings my breath. Proficient luck! »OptimumOnline |
| · actions · 2017-Oct-ii eight:29 pm · (locked) | |
| surfinsam 1 edit | 2017-Oct-2 eight:30 pm No you wouldn't. It plugs into the gateway inside the apartment which then provides moca over coax as well every bit an ethernet and wireless lan. |
| · deportment · 2017-Oct-2 8:30 pm · (locked) | |
| coldbreww i edit | 2017-Oct-2 8:57 pm I checked and there'southward 2 cat5e ports in the living room then that'south two per apartment. |
| · deportment · 2017-Oct-2 8:57 pm · (locked) | |
| | 2017-Oct-3 8:29 am One of the condo complexes I looked at locally had the ONTs for all the units installed together on the side of the building with coax and Ethernet running to each of the units (this was not a VDSL MDU deployment, roughly 4-6 units per building). Verizon may be concerned nigh security, just there are enough ONTs installed outdoors effectually hither that it really hasn't been much of a problem. From Verizon's point of view, I would think installing in the basement would exist an advantage as it allows for easier servicing of the equipment since they don't need to proceeds access to the apartment unit itself. |
| · deportment · 2017-October-three viii:29 am · (locked) | |
| ansky | 2017-October-3 9:55 am Yeah I've had Optimum service since July. While it works fine near of the time, I've had 3 or 4 cases where I had to reboot the modem and router to go the connection working once more. My Fios connection at the previous address never had any downtime or problems like that. I can live with Optimum for sure but I do miss the faster upload speeds, lower ping times, and reliability of Fios. Plus, without Fios, there's no i to switch to when Optimum raises their prices. You had to reboot the modem 3-4 times over what menstruum of time? I occasionally have to reboot my Fios router, just information technology's usually few and far between. Just last nighttime I had to reboot my Fios network extender because one of my devices would not connect to it. The reboot fixed the problem. |
| · actions · 2017-Oct-iii 9:55 am · (locked) | |
| | 2017-Oct-3 nine:59 am Always the choice to move. I think a lot of people overlook this. |
| · actions · 2017-October-3 9:59 am · (locked) | |
| coldbreww one edit | 2017-October-3 ten:09 am So co-ordinate to a few posts here information technology seems like in that location accept been cases where ONTs for MDUs with a smaller amount of units have been installed in a centralized location and not in the units themselves. With the cabling in the units already ran to the basement and the piping on the side of the building leading to the basement it should be possible for Verizon to do their arial driblet and connect there. I wonder why the engineer was then against this? Peradventure they have a strict policy on this now? I wish we could get a 2nd engineer out for a second opinion since every time I ask about Verizon about it the rep I talk to contacts engineering and they go off the existing notes on the address and say they need landlord approval to run cobweb to the unit itself. =\ And I know some people mention moving but it's not e'er like shooting fish in a barrel when you're in a lease. My lease is for nine months notwithstanding and even then I'd rather practise what I can to convince the landlord or verizon to install. Honestly it would benefit the landlord in the long run. |
| · actions · 2017-October-3 x:09 am · (locked) | |
| sneakaround | 2017-Oct-iii 1:56 pm No yous wouldn't. Information technology plugs into the gateway within the apartment which then provides moca over coax and a phone line as well as an ethernet and wireless lan. Since there are no new MDU installs from Verizon but simply SFU ONT or SOHO ONT installs and the landlord will not allow fiber to be run to the apartment then the option became to install SFU ONTs in the basement and then employ the wires ran by the landlord to get the services to each flat. All data installs in a higher place 75 Mbps require an Ethernet install (Verizon actually wants ALL installs to be Ethernet). So, one coaxial for video, ane Cat5e for information, and another Cat3 or better (easiest to run some other Cat5e) for vox. Simply what practice I know about these things? As well, is the landlord ok with providing the ability for all of the ONTs? |
| · actions · 2017-Oct-iii 1:56 pm · (locked) | |
| rbeck692 Ubiquiti EdgeRouter ER-iv Ubiquiti UniFi UAP-Air conditioning-PRO i edit | 2017-October-iii 2:28 pm It seems to me the trouble with the basement ONTs are: - Support bug, client tin can't hands admission the box to come across status or restart. |
| · actions · 2017-Oct-three 2:28 pm · (locked) | |
| | 2017-Oct-3 2:34 pm Vz would like nothing more than to serve as many customers as possible. They likely have run into numerous problems in the last with installing ONTs in the basement of MDU that they stopped and only service previoisly installed units. Bottom line is your landlord fabricated the big fault of thinking coax to each unit was futureproof all while altice has announced planned FTTH and fios that has been doing it for 12 years. No foresight at all from landlord! |
| · deportment · 2017-Oct-three 2:34 pm · (locked) | |
| surfinsam | 2017-Oct-3 2:46 pm Deplorable. 'doh!' moment. scratch what I said virtually the phone line. I judge that would exist what you lot would need the other cable for. |
| · actions · 2017-Oct-3 2:46 pm · (locked) | |
| | 2017-Oct-iii ii:48 pm No foresight at all from landlord! I wouldn't say there'south no foresight. He only probably figured they were still able to practise MDU ONT installs. |
| · actions · 2017-October-3 two:48 pm · (locked) | |
| 1 edit | 2017-October-3 vii:06 pm My lease is for ix months notwithstanding and fifty-fifty then I'd rather do what I tin can to convince the landlord or verizon to install. You said the LL advertised information technology as FIOS ready. Tell him y'all want FIOS or you want out of the lease. The SMART thing would to practice was to just run conduit to each unit of measurement and let the provider pull what ever they want. Thats how its washed with developments around here. What happens when a cat5 or RG6 run goes bad? Your SOL? With conduit you just pull a new one with out having to bust open up fifteen walls. |
| · actions · 2017-October-3 7:06 pm · (locked) | |
| | 2017-Oct-3 seven:18 pm Agree 100% with cralt. Landlord was trying to salvage money. No fiber, no EMT. Simply coax probably dangling in drywall. |
| · actions · 2017-Oct-3 7:18 pm · (locked) | |
|  ·Verizon WirelessGreenwave FiOS-G1100 Actiontec WCB6200Q | 2017-Oct-iii seven:55 pm I wonder why the engineer was so against this? Perhaps they have a strict policy on this at present? I wish we could get a 2d engineer out for a second opinion since every time I ask most Verizon nearly it the rep I talk to contacts engineering and they go off the existing notes on the accost and say they need landlord approving to run fiber to the unit itself. =\ They exercise accept a strict policy: it's not a matter anymore. the other thing with basement ONTs is that they only supported up to 75/75 per flat AT BEST. ont in each unit is the fashion to become, and that'south why they now insist. every bit another use mentioned i would investigate with your landlord why you were told it was fios ready when obviously it was non. false advertising. |
| · actions · 2017-Oct-iii 7:55 pm · (locked) | |
| | 2017-Oct-3 8:53 pm Verizon makes multiple deweling onts |
| · actions · 2017-Oct-3 viii:53 pm · (locked) | |
| | 2017-Oct-3 nine:19 pm Verizon makes multiple deweling onts Verizon doesn't manufacture their own ONTs. Alcatel and other articles exercise. Newer MDU ONTs are desktop sized for one flat. Older multiple unit ONTs serve 12 units I believe that were installed in the early days and accept limited bandwidth like l meg or something. |
| · actions · 2017-Oct-three ix:19 pm · (locked) | |
| ·Verizon WirelessGreenwave FiOS-G1100 Actiontec WCB6200Q | 2017-Oct-3 9:46 pm Verizon makes multiple deweling onts They don't utilize them anymore, and equally betimes pointed out, they didn't brand them. |
| · actions · 2017-October-iii ix:46 pm · (locked) | |
| | 2017-October-4 10:40 am To my understating the landlord is god when it comes to the building. Your merely choice is to move. I mean in my dwelling boondocks Comcast is the only provider in my area. So, aye dude, at lot of people are in the same boat. |
| · actions · 2017-Oct-4 ten:xl am · (locked) | |
Source: https://www.dslreports.com/forum/r31637962-Trying-to-get-FIOS-in-our-new-apartment-building
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